Valuable help when obtaining official documents

You will have to carry out a certain number of administrative procedures when you get here and you will quickly notice that it can be a
real headache trying to understand French administration.

Information can be difficult to obtain or even contradictory; the people who work there rarely care and aren't afraid to show it. Sometimes the process can take an eternity and documents even get lost, etc. This is the unfortunate reality of the French administration !
We have no fast track access to the French authorities, but we put our skills, our experience, our professionalism and our tenacity at your service to assist and support you throughout the process.

How do we support you ?

We explain
the procedures

We tell you the
documents that need
to be provided.

We submit
the applications to
the competent
authorities.

We monitor your
files until the
documents requested
are obtained

Je vous remercie pour tout ce que vous avez fait pour moi ! Grace à vous, j’ai repris confiance en moi et ne me laisse plus submerger par mes courriers. Je vais à la boîte aux lettres quasi tous les jours.


Magali L.

2019-07-08T15:39:17+01:00
Je vous remercie pour tout ce que vous avez fait pour moi ! Grace à vous, j’ai repris confiance en moi et ne me laisse plus submerger par mes courriers. Je vais à la boîte aux lettres quasi tous les jours. Magali L.

Patiente, persévérante, Muriel a tout pris en main, trouve des solutions, toujours disponible. Pleine d'initiatives, notamment pour les impôts. J'y vois beaucoup plus clair dans mes affaires.


Pascal G.

2019-07-08T15:48:37+01:00
Patiente, persévérante, Muriel a tout pris en main, trouve des solutions, toujours disponible. Pleine d'initiatives, notamment pour les impôts. J'y vois beaucoup plus clair dans mes affaires. Pascal G.

J’en profite pour vous dire que j’apprécie énormément les services proposés par votre société et le professionnalisme de Cédric. Son accompagnement est précieux et l’administratif devient pour moi plus abordable !


Pascal B.

2019-07-08T15:49:16+01:00
J’en profite pour vous dire que j’apprécie énormément les services proposés par votre société et le professionnalisme de Cédric. Son accompagnement est précieux et l’administratif devient pour moi plus abordable ! Pascal B.

J’ai fait appel à votre société pour remettre de l’ordre dans mes dossiers administratifs et déléguer un certain nombre de tâches. J’ai été très satisfaite : professionnalisme des intervenants, rapidité et en plus un gain de temps inestimable pour moi. J’ai gagné de la tranquillité d’esprit.


Delphine C.

2019-07-08T15:49:57+01:00
J’ai fait appel à votre société pour remettre de l’ordre dans mes dossiers administratifs et déléguer un certain nombre de tâches. J’ai été très satisfaite : professionnalisme des intervenants, rapidité et en plus un gain de temps inestimable pour moi. J’ai gagné de la tranquillité d’esprit. Delphine C.

Votre service avec Domitille était super ! On l'apprécie beaucoup !


Caroline C.

2019-07-08T15:51:57+01:00
Votre service avec Domitille était super ! On l'apprécie beaucoup ! Caroline C.

Merci pour votre aide, vous avez été au top, réactive, rapide, customer focus et efficace !


Pablo M.

2019-07-08T15:53:41+01:00
Merci pour votre aide, vous avez été au top, réactive, rapide, customer focus et efficace ! Pablo M.

I really enjoyed working with Domitille and your company - everything went smoothly and we fly to the USA on Monday.  Domitille has a wonderful demeanor - always positive, always time for me - really a wonderful person to work with, especially in this line of work where clients can be quite emotional and stressed out while moving their families.


Susanna G.

2019-07-08T15:55:05+01:00
I really enjoyed working with Domitille and your company - everything went smoothly and we fly to the USA on Monday.  Domitille has a wonderful demeanor - always positive, always time for me - really a wonderful person to work with, especially in this line of work where clients can be quite emotional and stressed out while moving their families. Susanna G.

I am really grateful for your help Pénélope. I can book an appointment with the embassy now.


Ali S.

2019-07-08T15:55:49+01:00
I am really grateful for your help Pénélope. I can book an appointment with the embassy now. Ali S.

I wanted to thank you Estelle for your kind help and company throughout the apartment search, and for kindly taking care of the things which I did not understand or know that I had to pay attention to, I really appreciate it very much. Thank you to you as well for kindly helping me to move my luggage yesterday, and I am sorry that they were very heavy...


Denyse L.

2019-07-08T15:56:29+01:00
I wanted to thank you Estelle for your kind help and company throughout the apartment search, and for kindly taking care of the things which I did not understand or know that I had to pay attention to, I really appreciate it very much. Thank you to you as well for kindly helping me to move my luggage yesterday, and I am sorry that they were very heavy... Denyse L.

Un grand merci ! Très bon contact avec Nancy, souriante et positive … avec votre soutien, je vais sortir la tête de l'eau 😉


Mathieu N.

2019-07-08T15:57:09+01:00
Un grand merci ! Très bon contact avec Nancy, souriante et positive … avec votre soutien, je vais sortir la tête de l'eau 😉 Mathieu N.

Je me trouvais dans une situation qui semblait inextricable lorsque j'ai fait appel à votre société. Un peu désespérée, je tournais en rond dans mon dossier, malgré de nombreuses lettres recommandées qui tentaient de justifier mes requêtes...mais qui restaient sans réponse! Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque je vous ai contacté. Accueil, convivialité, écoute, compréhension fine des situations, efficacité, détermination...toutes ces qualités de Laurence ont permis de débrouiller rapidement ma situation. JE RECOMMANDE VIVEMENT !!


Emmanuelle LM.

2019-07-08T15:57:54+01:00
Je me trouvais dans une situation qui semblait inextricable lorsque j'ai fait appel à votre société. Un peu désespérée, je tournais en rond dans mon dossier, malgré de nombreuses lettres recommandées qui tentaient de justifier mes requêtes...mais qui restaient sans réponse! Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque je vous ai contacté. Accueil, convivialité, écoute, compréhension fine des situations, efficacité, détermination...toutes ces qualités de Laurence ont permis de débrouiller rapidement ma situation. JE RECOMMANDE VIVEMENT !! Emmanuelle LM.

Je me trouvais dans une situation qui semblait inextricable lorsque j'ai fait appel à Familyzen. Un peu désespérée, je tournais en rond dans mon dossier, malgré de nombreuses lettres recommandées qui tentaient de justifier mes requêtes...mais qui restaient sans réponse! Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque j'ai contacté Familyzen. Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque j'ai contacté Familyzen. Accueil, convivialité, écoute, compréhension fine des situations, efficacité, détermination...toutes ces qualités de Laurence ont permis de débrouiller rapidement ma situation. JE RECOMMANDE VIVEMENT FAMILYZEN!!


Emmanuelle L.

2019-07-08T15:58:49+01:00
Je me trouvais dans une situation qui semblait inextricable lorsque j'ai fait appel à Familyzen. Un peu désespérée, je tournais en rond dans mon dossier, malgré de nombreuses lettres recommandées qui tentaient de justifier mes requêtes...mais qui restaient sans réponse! Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque j'ai contacté Familyzen. Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque j'ai contacté Familyzen. Accueil, convivialité, écoute, compréhension fine des situations, efficacité, détermination...toutes ces qualités de Laurence ont permis de débrouiller rapidement ma situation. JE RECOMMANDE VIVEMENT FAMILYZEN!! Emmanuelle L.

Merci pour ce rappel concernant la déclaration d'impôt. Grâce à l’aide précieuse de Danielle, ma déclaration de revenus est quasiment achevée. Merci Familyzen ! 🙂
Bien cordialement


Jean-Paul G.

2019-07-08T15:59:24+01:00
Merci pour ce rappel concernant la déclaration d'impôt. Grâce à l’aide précieuse de Danielle, ma déclaration de revenus est quasiment achevée. Merci Familyzen ! 🙂 Bien cordialement Jean-Paul G.

Hello, Penelope and Zen team,
Please note that I have received my first titre de sejour on Tuesday of this week.
I am pleased to have this first step behind me now, and moving on to the next set of paperwork…
Thank you for your assistance throughout this process.
Kindest regards,


Kelly N.

2019-07-08T16:00:33+01:00
Hello, Penelope and Zen team, Please note that I have received my first titre de sejour on Tuesday of this week. I am pleased to have this first step behind me now, and moving on to the next set of paperwork… Thank you for your assistance throughout this process. Kindest regards, Kelly N.

Pénélope,
As always you're a life saver. Thanks again.


Allison I.

2019-07-08T16:01:09+01:00
Pénélope, As always you're a life saver. Thanks again. Allison I.

Merci infiniment Armelle pour votre régulière présence très appréciée de Maman et le travail précis accompli.
Les défaillances de memoire de Maman ne s’estompent pas , bien au contraire et votre travail nous est précieux et indispensable. (82 ans - veuve depuis août 2018 - 5 enfants - troubles cognitifs importants)


Florence B.

2019-07-08T16:01:51+01:00
Merci infiniment Armelle pour votre régulière présence très appréciée de Maman et le travail précis accompli. Les défaillances de memoire de Maman ne s’estompent pas , bien au contraire et votre travail nous est précieux et indispensable. (82 ans - veuve depuis août 2018 - 5 enfants - troubles cognitifs importants) Florence B.

"Ca y est nous venons de recevoir notre affiliation à la CPAM ! Super!!! Quelle bonne nouvelle  🙂
Un très grand merci Pénélope pour ton aide ces derniers 6 mois et surtout pour ta patience  🙂
Alexandre P.

2019-10-01T21:48:26+01:00
"Ca y est nous venons de recevoir notre affiliation à la CPAM ! Super!!! Quelle bonne nouvelle  🙂 Un très grand merci Pénélope pour ton aide ces derniers 6 mois et surtout pour ta patience  🙂 Alexandre P.

FamilyZen was incredibly helpful in getting me set when I first moved to France, they made what would've been an incredibly difficult process much easier, allowing me to focus on my work. Thanks so much Chiara !
I wanted to take this opportunity to thank you Chiara for your assistance before and during our relocation to France.
Oleg Z.

2019-10-01T21:54:48+01:00
FamilyZen was incredibly helpful in getting me set when I first moved to France, they made what would've been an incredibly difficult process much easier, allowing me to focus on my work. Thanks so much Chiara ! I wanted to take this opportunity to thank you Chiara for your assistance before and during our relocation to France. Oleg Z.



From the start, I appreciated your comprehensive explanations of the Parisian housing timing and obstacles. This was helpful as we planned the timing of our relocation and lead us to recalibrate our expectations and traveling plans. Your timely answers helped us identify what was available in the market and understand the opportunities and constraints. Thank you so much Chiara.


Lez T.


2019-10-01T21:55:07+01:00
From the start, I appreciated your comprehensive explanations of the Parisian housing timing and obstacles. This was helpful as we planned the timing of our relocation and lead us to recalibrate our expectations and traveling plans. Your timely answers helped us identify what was available in the market and understand the opportunities and constraints. Thank you so much Chiara. Lez T.

Penelope, Thanks again for all the support you have given me.



Esther B.

2019-12-11T17:01:36+01:00
Penelope, Thanks again for all the support you have given me. Esther B.

Thanks a lot again for all your help Penelope! : )



Jung W. L.

2019-12-11T17:02:09+01:00
Thanks a lot again for all your help Penelope! : ) Jung W. L.

Ho contattato FamilyZen per farmi assistere nella ricerca di un appartamento a Parigi. Ero in difficolta’ perche’ il mercato degli affitti e’ molto teso e non avevo il tempo per gestire da sola la ricerca.
Sono stata subito contattata da Chiara, che essendo italiana poteva capire facilmente le mie esigenze. Effettivamente ci e’ riuscita alla perfezione !
Chiara e’ un’ottima conoscitrice del mercato immobiliare parigino e mi e’ stata accanto in tutto il processo, dalla ricerca dell’appartamento giusto per la mia famiglia alla stipula dei contratti di affitto, delle assicurazioni obbligatorie e delle utenze.
Sicuramente rimarro’ in contatto con lei e non posso che consigliarla, specialmente agli italiani che si trasferiscono per la prima volta a Parigi.


Federica C.

2019-12-11T17:02:39+01:00
Ho contattato FamilyZen per farmi assistere nella ricerca di un appartamento a Parigi. Ero in difficolta’ perche’ il mercato degli affitti e’ molto teso e non avevo il tempo per gestire da sola la ricerca. Sono stata subito contattata da Chiara, che essendo italiana poteva capire facilmente le mie esigenze. Effettivamente ci e’ riuscita alla perfezione ! Chiara e’ un’ottima conoscitrice del mercato immobiliare parigino e mi e’ stata accanto in tutto il processo, dalla ricerca dell’appartamento giusto per la mia famiglia alla stipula dei contratti di affitto, delle assicurazioni obbligatorie e delle utenze. Sicuramente rimarro’ in contatto con lei e non posso che consigliarla, specialmente agli italiani che si trasferiscono per la prima volta a Parigi. Federica C.

Enfin l'affiliation à la CPAM est confirmée : "Super!!! Quelle bonne nouvelle 🙂
Un très grand merci Pénélope pour ton aide ces derniers 6 mois et surtout pour ta patience 🙂



Alexandre P.

2019-12-11T17:03:10+01:00
Enfin l'affiliation à la CPAM est confirmée : "Super!!! Quelle bonne nouvelle 🙂 Un très grand merci Pénélope pour ton aide ces derniers 6 mois et surtout pour ta patience 🙂 Alexandre P.

FamilyZen was incredibly helpful in getting me set when I first moved to France, they made what would've been an incredibly difficult process much easier, allowing me to focus on my work. Thanks Chiara.



Oleg Z.

2019-12-11T17:03:40+01:00
FamilyZen was incredibly helpful in getting me set when I first moved to France, they made what would've been an incredibly difficult process much easier, allowing me to focus on my work. Thanks Chiara. Oleg Z.

Io sono stata veramente soddisfatta della tua assistenza Chiara: in primis, l'appartamento che mi hai trovato è semplicemente perfetto, da ogni punto di vista. Inoltre, trovo che mi hai fornito un servizio davvero professionale ed efficiente. Conto di passare prestissimo a trovarti al cafeZen: magari mi faccio sentire prima.



Claudia A.

2019-12-11T17:04:07+01:00
Io sono stata veramente soddisfatta della tua assistenza Chiara: in primis, l'appartamento che mi hai trovato è semplicemente perfetto, da ogni punto di vista. Inoltre, trovo che mi hai fornito un servizio davvero professionale ed efficiente. Conto di passare prestissimo a trovarti al cafeZen: magari mi faccio sentire prima. Claudia A.

Thanks for your services, Domitille has been a great help in finding me a flat near metro Parmentier!


Roel H. B.

2019-12-11T17:04:36+01:00
Thanks for your services, Domitille has been a great help in finding me a flat near metro Parmentier! Roel H. B.
Assistance with all administrative procedures

CHANGING INTERNATIONAL DRIVING LICENCES

(mandatory if you are not European)
- Information on the procedure that may vary depending on the Prefecture,
- Application and verification of documents,
- Compiling the application
- Submitting the application at the Prefecture

SOCIAL SECURITY REGISTRATION

(required to be reimbursed for medical care)
- Information on the CPAM procedure,
- Application and verification of documents,
- Compiling the application
- Submitting the application to CPAM,
- Monitoring the application at CPAM until the social security number is granted.

REGISTRATION WITH THE FAMILY ALLOWANCE FUND

(necessary to obtain family-related financial aid for accommodation, childcare, etc.)
- Information provided on the CAF procedure,
- Application and verification of documents,
- Compiling the application
- Submitting the application to the CAF,
- Monitoring the application with the CAF until the rights are obtained.

REGISTRATION OF AN EU OR NON EU VEHICLE (GOING TO DRIRE)

- Information on the vehicle registration procedure,
- Application and verification of documents
- Assistance in collecting the final tax discharge for the vehicle from the employee's tax office
- Outside the EU: Explanation of the procedure when going to DRIRE, if necessary (based on the request at the prefecture) to obtain the approval statement,
- Send application to the Prefecture
- Monitor the application until the "carte grise" has been collected

HIRING PERSONNEL TO WORK AT HOME: GUARDIANS, CLEANING, DIY, GARDENING, ETC

- Information on the procedure
- Support when drafting contracts
- Handling administrative formalities
- Declaring salaries to the tax authorities
- Preparation of applications for the financial assistance that you are entitled to
- Assistance with terminating contracts if needed

RENEWAL OF IDENTITY AND ADMINISTRATIVE DOCUMENTS

Health card, identity card, passport, "carte grise", driving licence
- Information on the procedure
- Application and verification of documents
- Compiling the application
- Submitting the application to the relevant institution
- Monitoring the application until the document is obtained

Administrative procedures are particularly time-consuming and worrisome.
Delegating these tasks will give you greater peace of mind!
But be careful, we are not the civil service we just make your life easier. We are life facilitators.