Competent consultants: day-to-day support

The RelocationZen team is made up of immigration, relocation and administrative assistance consultants who provide support at each fundamental stage of an expatriation project.
Our consultants are at least bilingual and are all well aware of the difficulties of expatriation since they have all been through the experience themselves.
Our company values are focused on people, high quality, goodwill and excellent services.

Desire to give a positive first image of France

With a Danish husband (or at least the man who would later be my husband!) who arrived in France when he was still required
to have a residency permit during his studies in Paris, I experienced first-hand how French authorities welcome foreigners.
I was shocked! I was shocked by the brutality, coldness, and arrogance of these people who are supposed to be in the service of others.
Much later, as the President of Check In France, and because of the stories of the foreign families I met,
I realised that for foreigners the Public administration had not improved.
I was ashamed for my country and I wanted to be able to create a very positive and pleasant first impression of France,finding families that I could accompany in their plans to move to France.
ESTELLE GUILLERM

BACKGROUND OF THE FOUNDER, ESTELLE GUILLERM

A graduate of ESCP Europe, EAP MA96 graduating class (European Master in Management in
England, Spain and France), Estelle GUILLERM developed
her own business project after 15 years of experience in a company:

• After leaving ESCP and starting at the Joint Venture Observatory of the CCIP, she went on to join Ernst & Young (a major auditing and accounting firm) in the Marketing and Communication department. For 9 years, she held various managerial positions, starting in the Start-up sector, then Non-Profit Organisations, before ending up in the Retail industry.

• Wanting to better understand the professional culture of human-sized companies, she took charge of the marketing and communication department at FDV Concept, an SFA software publisher, which was later acquired by a listed CRM software publisher, Coheris. In this company she held the position of Marketing and Communication Director for the Group and its subsidiaries.

• From 2007 to 2008, Estelle worked in Mazars’ marketing department (a major auditing firm and chartered accountant). This is when the idea of building her own company started to take root. Drawing on her personal experience, this mother of 4 children, who speaks English, Spanish and Danish, saw a niche that was yet to be filled and created her service. Her company started by providing administrative assistance at home to help complete pressing, tedious tasks. This included jobs like sending registration forms on time, finding, copying and sending the necessary documents to establish a property project, preparing the family budget etc.
• Today, the company offers an expanded range of services. Its services endeavour to improve people's lives creating complete peace of mind, and include coaching in personal and/or family organisation and relocation.
Estelle Guillerm invests in international families. She was notably President of the Check In To France association at the international high school in Saint-Germain-en-Laye. The aim of this organisation is to welcome new families whose children are at the international high school or partner schools.

4 brands at your service

We strive to offer our customers services that are tailored to each individual and consistent with our business ideals.
Thus, over the years, we have created concepts to make life easier for individuals, companies, and expats.
So, we decided to create a space to welcome clients not in traditional offices, but rather in a welcoming and cosy space...
Discover our 4 Zen brands, navigate from one to the other depending on your situation and innovate with us to create ever greater zenitude!

ADMINISTRATIVE ASSISTANCE FOR INDIVIDUALS

FamilyZen has been a life facilitator for over 10 years and handles all your administrative applications and the related tedious procedures.
This is a genuine home assistance service, which is adapted for people starting new lives where every minute is precious.
It enables you to benefit from a 50% reduction in income tax credit on the sums paid for personal services.
DISCOVER >

ADMINISTRATIVE ASSISTANCE FOR COMPANIES

Need administrative assistance on an ad hoc basis without recruiting or increasing your staff? GestionZen offers you the opportunity to outsource your administrative tasks and entrust them to a specialist in the field. Delegating recurring, time-consuming tasks enables you to optimize your organization and refocus on your company’s core business.

DISCOVER >

Our administrative café

Dedicated to mobile professionals, CaféZen offers connected and comfortable working and meeting spaces with a Scandinavian-inspired design. We have a healthy, and delicious organic restaurant and an administrative, one-off or subscription-based support service that is unique in Paris. No more paperwork, we take care of it on-site and free up time for what really matters to you!

DISCOVER >

OUR TEAM, DEDICATED TO WELCOMING FOREIGN EMPLOYEES IN FRANCE

Faced with the challenge of expatriation, take the easy route with support from a real partner that helps you at each stage of the relocation process and throughout your stay.
We also support HR teams in managing international mobility to ensure employees integrate in the best possible way.

Je vous remercie pour tout ce que vous avez fait pour moi ! Grace à vous, j’ai repris confiance en moi et ne me laisse plus submerger par mes courriers. Je vais à la boîte aux lettres quasi tous les jours.


Magali L.

2019-07-08T15:39:17+01:00
Je vous remercie pour tout ce que vous avez fait pour moi ! Grace à vous, j’ai repris confiance en moi et ne me laisse plus submerger par mes courriers. Je vais à la boîte aux lettres quasi tous les jours. Magali L.

Patiente, persévérante, Muriel a tout pris en main, trouve des solutions, toujours disponible. Pleine d'initiatives, notamment pour les impôts. J'y vois beaucoup plus clair dans mes affaires.


Pascal G.

2019-07-08T15:48:37+01:00
Patiente, persévérante, Muriel a tout pris en main, trouve des solutions, toujours disponible. Pleine d'initiatives, notamment pour les impôts. J'y vois beaucoup plus clair dans mes affaires. Pascal G.

J’en profite pour vous dire que j’apprécie énormément les services proposés par votre société et le professionnalisme de Cédric. Son accompagnement est précieux et l’administratif devient pour moi plus abordable !


Pascal B.

2019-07-08T15:49:16+01:00
J’en profite pour vous dire que j’apprécie énormément les services proposés par votre société et le professionnalisme de Cédric. Son accompagnement est précieux et l’administratif devient pour moi plus abordable ! Pascal B.

J’ai fait appel à votre société pour remettre de l’ordre dans mes dossiers administratifs et déléguer un certain nombre de tâches. J’ai été très satisfaite : professionnalisme des intervenants, rapidité et en plus un gain de temps inestimable pour moi. J’ai gagné de la tranquillité d’esprit.


Delphine C.

2019-07-08T15:49:57+01:00
J’ai fait appel à votre société pour remettre de l’ordre dans mes dossiers administratifs et déléguer un certain nombre de tâches. J’ai été très satisfaite : professionnalisme des intervenants, rapidité et en plus un gain de temps inestimable pour moi. J’ai gagné de la tranquillité d’esprit. Delphine C.

Votre service avec Domitille était super ! On l'apprécie beaucoup !


Caroline C.

2019-07-08T15:51:57+01:00
Votre service avec Domitille était super ! On l'apprécie beaucoup ! Caroline C.

Merci pour votre aide, vous avez été au top, réactive, rapide, customer focus et efficace !


Pablo M.

2019-07-08T15:53:41+01:00
Merci pour votre aide, vous avez été au top, réactive, rapide, customer focus et efficace ! Pablo M.

I really enjoyed working with Domitille and your company - everything went smoothly and we fly to the USA on Monday.  Domitille has a wonderful demeanor - always positive, always time for me - really a wonderful person to work with, especially in this line of work where clients can be quite emotional and stressed out while moving their families.


Susanna G.

2019-07-08T15:55:05+01:00
I really enjoyed working with Domitille and your company - everything went smoothly and we fly to the USA on Monday.  Domitille has a wonderful demeanor - always positive, always time for me - really a wonderful person to work with, especially in this line of work where clients can be quite emotional and stressed out while moving their families. Susanna G.

I am really grateful for your help Pénélope. I can book an appointment with the embassy now.


Ali S.

2019-07-08T15:55:49+01:00
I am really grateful for your help Pénélope. I can book an appointment with the embassy now. Ali S.

I wanted to thank you Estelle for your kind help and company throughout the apartment search, and for kindly taking care of the things which I did not understand or know that I had to pay attention to, I really appreciate it very much. Thank you to you as well for kindly helping me to move my luggage yesterday, and I am sorry that they were very heavy...


Denyse L.

2019-07-08T15:56:29+01:00
I wanted to thank you Estelle for your kind help and company throughout the apartment search, and for kindly taking care of the things which I did not understand or know that I had to pay attention to, I really appreciate it very much. Thank you to you as well for kindly helping me to move my luggage yesterday, and I am sorry that they were very heavy... Denyse L.

Un grand merci ! Très bon contact avec Nancy, souriante et positive … avec votre soutien, je vais sortir la tête de l'eau 😉


Mathieu N.

2019-07-08T15:57:09+01:00
Un grand merci ! Très bon contact avec Nancy, souriante et positive … avec votre soutien, je vais sortir la tête de l'eau 😉 Mathieu N.

Je me trouvais dans une situation qui semblait inextricable lorsque j'ai fait appel à votre société. Un peu désespérée, je tournais en rond dans mon dossier, malgré de nombreuses lettres recommandées qui tentaient de justifier mes requêtes...mais qui restaient sans réponse! Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque je vous ai contacté. Accueil, convivialité, écoute, compréhension fine des situations, efficacité, détermination...toutes ces qualités de Laurence ont permis de débrouiller rapidement ma situation. JE RECOMMANDE VIVEMENT !!


Emmanuelle LM.

2019-07-08T15:57:54+01:00
Je me trouvais dans une situation qui semblait inextricable lorsque j'ai fait appel à votre société. Un peu désespérée, je tournais en rond dans mon dossier, malgré de nombreuses lettres recommandées qui tentaient de justifier mes requêtes...mais qui restaient sans réponse! Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque je vous ai contacté. Accueil, convivialité, écoute, compréhension fine des situations, efficacité, détermination...toutes ces qualités de Laurence ont permis de débrouiller rapidement ma situation. JE RECOMMANDE VIVEMENT !! Emmanuelle LM.

Je me trouvais dans une situation qui semblait inextricable lorsque j'ai fait appel à Familyzen. Un peu désespérée, je tournais en rond dans mon dossier, malgré de nombreuses lettres recommandées qui tentaient de justifier mes requêtes...mais qui restaient sans réponse! Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque j'ai contacté Familyzen. Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque j'ai contacté Familyzen. Accueil, convivialité, écoute, compréhension fine des situations, efficacité, détermination...toutes ces qualités de Laurence ont permis de débrouiller rapidement ma situation. JE RECOMMANDE VIVEMENT FAMILYZEN!!


Emmanuelle L.

2019-07-08T15:58:49+01:00
Je me trouvais dans une situation qui semblait inextricable lorsque j'ai fait appel à Familyzen. Un peu désespérée, je tournais en rond dans mon dossier, malgré de nombreuses lettres recommandées qui tentaient de justifier mes requêtes...mais qui restaient sans réponse! Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque j'ai contacté Familyzen. Je n'imaginais pas que la solution pourrait arriver aussi rapidement, lorsque j'ai contacté Familyzen. Accueil, convivialité, écoute, compréhension fine des situations, efficacité, détermination...toutes ces qualités de Laurence ont permis de débrouiller rapidement ma situation. JE RECOMMANDE VIVEMENT FAMILYZEN!! Emmanuelle L.

Merci pour ce rappel concernant la déclaration d'impôt. Grâce à l’aide précieuse de Danielle, ma déclaration de revenus est quasiment achevée. Merci Familyzen ! 🙂
Bien cordialement


Jean-Paul G.

2019-07-08T15:59:24+01:00
Merci pour ce rappel concernant la déclaration d'impôt. Grâce à l’aide précieuse de Danielle, ma déclaration de revenus est quasiment achevée. Merci Familyzen ! 🙂 Bien cordialement Jean-Paul G.

Hello, Penelope and Zen team,
Please note that I have received my first titre de sejour on Tuesday of this week.
I am pleased to have this first step behind me now, and moving on to the next set of paperwork…
Thank you for your assistance throughout this process.
Kindest regards,


Kelly N.

2019-07-08T16:00:33+01:00
Hello, Penelope and Zen team, Please note that I have received my first titre de sejour on Tuesday of this week. I am pleased to have this first step behind me now, and moving on to the next set of paperwork… Thank you for your assistance throughout this process. Kindest regards, Kelly N.

Pénélope,
As always you're a life saver. Thanks again.


Allison I.

2019-07-08T16:01:09+01:00
Pénélope, As always you're a life saver. Thanks again. Allison I.

Merci infiniment Armelle pour votre régulière présence très appréciée de Maman et le travail précis accompli.
Les défaillances de memoire de Maman ne s’estompent pas , bien au contraire et votre travail nous est précieux et indispensable. (82 ans - veuve depuis août 2018 - 5 enfants - troubles cognitifs importants)


Florence B.

2019-07-08T16:01:51+01:00
Merci infiniment Armelle pour votre régulière présence très appréciée de Maman et le travail précis accompli. Les défaillances de memoire de Maman ne s’estompent pas , bien au contraire et votre travail nous est précieux et indispensable. (82 ans - veuve depuis août 2018 - 5 enfants - troubles cognitifs importants) Florence B.

"Ca y est nous venons de recevoir notre affiliation à la CPAM ! Super!!! Quelle bonne nouvelle  🙂
Un très grand merci Pénélope pour ton aide ces derniers 6 mois et surtout pour ta patience  🙂
Alexandre P.

2019-10-01T21:48:26+01:00
"Ca y est nous venons de recevoir notre affiliation à la CPAM ! Super!!! Quelle bonne nouvelle  🙂 Un très grand merci Pénélope pour ton aide ces derniers 6 mois et surtout pour ta patience  🙂 Alexandre P.

FamilyZen was incredibly helpful in getting me set when I first moved to France, they made what would've been an incredibly difficult process much easier, allowing me to focus on my work. Thanks so much Chiara !
I wanted to take this opportunity to thank you Chiara for your assistance before and during our relocation to France.
Oleg Z.

2019-10-01T21:54:48+01:00
FamilyZen was incredibly helpful in getting me set when I first moved to France, they made what would've been an incredibly difficult process much easier, allowing me to focus on my work. Thanks so much Chiara ! I wanted to take this opportunity to thank you Chiara for your assistance before and during our relocation to France. Oleg Z.



From the start, I appreciated your comprehensive explanations of the Parisian housing timing and obstacles. This was helpful as we planned the timing of our relocation and lead us to recalibrate our expectations and traveling plans. Your timely answers helped us identify what was available in the market and understand the opportunities and constraints. Thank you so much Chiara.


Lez T.


2019-10-01T21:55:07+01:00
From the start, I appreciated your comprehensive explanations of the Parisian housing timing and obstacles. This was helpful as we planned the timing of our relocation and lead us to recalibrate our expectations and traveling plans. Your timely answers helped us identify what was available in the market and understand the opportunities and constraints. Thank you so much Chiara. Lez T.

Penelope, Thanks again for all the support you have given me.



Esther B.

2019-12-11T17:01:36+01:00
Penelope, Thanks again for all the support you have given me. Esther B.

Thanks a lot again for all your help Penelope! : )



Jung W. L.

2019-12-11T17:02:09+01:00
Thanks a lot again for all your help Penelope! : ) Jung W. L.

Ho contattato FamilyZen per farmi assistere nella ricerca di un appartamento a Parigi. Ero in difficolta’ perche’ il mercato degli affitti e’ molto teso e non avevo il tempo per gestire da sola la ricerca.
Sono stata subito contattata da Chiara, che essendo italiana poteva capire facilmente le mie esigenze. Effettivamente ci e’ riuscita alla perfezione !
Chiara e’ un’ottima conoscitrice del mercato immobiliare parigino e mi e’ stata accanto in tutto il processo, dalla ricerca dell’appartamento giusto per la mia famiglia alla stipula dei contratti di affitto, delle assicurazioni obbligatorie e delle utenze.
Sicuramente rimarro’ in contatto con lei e non posso che consigliarla, specialmente agli italiani che si trasferiscono per la prima volta a Parigi.


Federica C.

2019-12-11T17:02:39+01:00
Ho contattato FamilyZen per farmi assistere nella ricerca di un appartamento a Parigi. Ero in difficolta’ perche’ il mercato degli affitti e’ molto teso e non avevo il tempo per gestire da sola la ricerca. Sono stata subito contattata da Chiara, che essendo italiana poteva capire facilmente le mie esigenze. Effettivamente ci e’ riuscita alla perfezione ! Chiara e’ un’ottima conoscitrice del mercato immobiliare parigino e mi e’ stata accanto in tutto il processo, dalla ricerca dell’appartamento giusto per la mia famiglia alla stipula dei contratti di affitto, delle assicurazioni obbligatorie e delle utenze. Sicuramente rimarro’ in contatto con lei e non posso che consigliarla, specialmente agli italiani che si trasferiscono per la prima volta a Parigi. Federica C.

Enfin l'affiliation à la CPAM est confirmée : "Super!!! Quelle bonne nouvelle 🙂
Un très grand merci Pénélope pour ton aide ces derniers 6 mois et surtout pour ta patience 🙂



Alexandre P.

2019-12-11T17:03:10+01:00
Enfin l'affiliation à la CPAM est confirmée : "Super!!! Quelle bonne nouvelle 🙂 Un très grand merci Pénélope pour ton aide ces derniers 6 mois et surtout pour ta patience 🙂 Alexandre P.

FamilyZen was incredibly helpful in getting me set when I first moved to France, they made what would've been an incredibly difficult process much easier, allowing me to focus on my work. Thanks Chiara.



Oleg Z.

2019-12-11T17:03:40+01:00
FamilyZen was incredibly helpful in getting me set when I first moved to France, they made what would've been an incredibly difficult process much easier, allowing me to focus on my work. Thanks Chiara. Oleg Z.

Io sono stata veramente soddisfatta della tua assistenza Chiara: in primis, l'appartamento che mi hai trovato è semplicemente perfetto, da ogni punto di vista. Inoltre, trovo che mi hai fornito un servizio davvero professionale ed efficiente. Conto di passare prestissimo a trovarti al cafeZen: magari mi faccio sentire prima.



Claudia A.

2019-12-11T17:04:07+01:00
Io sono stata veramente soddisfatta della tua assistenza Chiara: in primis, l'appartamento che mi hai trovato è semplicemente perfetto, da ogni punto di vista. Inoltre, trovo che mi hai fornito un servizio davvero professionale ed efficiente. Conto di passare prestissimo a trovarti al cafeZen: magari mi faccio sentire prima. Claudia A.

Thanks for your services, Domitille has been a great help in finding me a flat near metro Parmentier!


Roel H. B.

2019-12-11T17:04:36+01:00
Thanks for your services, Domitille has been a great help in finding me a flat near metro Parmentier! Roel H. B.